TERMS OF SERVICE
This Website(s), including any mobile site(s) (individually or collectively, “Website(s)”) is operated by Innovations Surgery Center, P.C. (“us/we/our” or “ISC”). “You/your” means you as a user of the Website(s). “User” means all users of this Website(s). We offer this
Website(s), including all information and services available from this Website(s), to you conditioned upon your acceptance of all the terms, conditions, policies and notices stated herein. YOUR CONTINUED USE OF THIS WEBSITE(S) CONSTITUTES YOUR AGREEMENT TO THESE TERMS OF SERVICE.
By accessing this Website(s), you agree to be bound by the Terms of Service set forth herein. If there is anything you do not understand, please email any inquiry to firstname.lastname@example.org. If at any time you do not agree to these Terms of Service, please do not use the Website(s).
YOU SHALL NOT USE THE WEBSITE(S) FOR ANY ILLEGAL PURPOSES, AND YOU WILL USE THE WEBSITE(S) IN COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS. YOU SHALL NOT USE THE WEBSITE(S) IN A WAY THAT MAY CAUSE THE WEBSITE(S) TO BE INTERRUPTED, DAMAGED, RENDERED LESS EFFICIENT OR SUCH THAT THE EFFECTIVENESS OR FUNCTIONALITY OF THE WEBSITE(S) IS IN ANY WAY IMPAIRED. YOU AGREE NOT TO ATTEMPT ANY UNAUTHORIZED ACCESS TO ANY PART OR COMPONENT OF THE WEBSITE(S).
1. Your Individual Rights.
You have the right to:
(a) look at or receive an electronic or paper copy of your medical record. You must make your request in writing to us at Innovations Surgery Center, ATTN: Privacy Official, 3206 Tower Oaks Blvd., Suite 100, Rockville, MD 20852. To the extent your medical record is maintained electronically and you request the information in an electronic format, to the extent possible we will provide you with a machine readable copy. If you request copies, we will charge you a reasonable, cost-based fee as permitted by HIPAA and state law. We will charge for postage if you want the copies mailed to you. We will provide a copy or a summary of your medical information, usually within 30 days for your request. We may deny your request to inspect and copy records in limited circumstances as permitted by HIPAA, but you can request that the denial be reviewed;
(b) request that we correct health information about you that you think is incorrect or incomplete. We may say “no” to your request, but we will tell you why in writing within 60 days;
(c) ask for a list (accounting) of the times We have shared your health information for six years prior to the date you ask, who we shared it with, and why. We will include all the disclosures except for those about treatment, payment and health care operations, and certain other disclosures (such as any you asked us to make). We will provide one accounting per year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months;
(d) receive a paper copy of this Notice at any time. You may obtain a copy of this Notice from us by visiting our office or calling us at the telephone numbers listed at the end of this Policy;
(e) request that we not use or share certain information for treatment, payment or our operations. We are not required to agree to your restriction request. If we do agree to your request, we will abide by our agreement (except in the case of an emergency or as otherwise permitted by law). If you pay for a service or health care item out-of-pocket in full, you can ask us not to share information regarding that service or item for the purpose of payment or our operations with your health insurer. We must comply with that type of request if the health information you ask to be restricted from disclosure pertains solely to a health care item or service for which you have paid out of pocket, in full, unless the disclosure is otherwise required by law;
(f) request that we contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will work to accommodate reasonable requests;
(g) revoke a previously given authorization at any time by giving written notice to the Privacy Official. However, revocations will not be effective for any actions taken before receipt of the written notice to revoke. In addition, I understand that if I give a signed authorization as a condition of obtaining insurance coverage, and later revoke that authorization, the insurance company has the right to contest my claims under the insurance policy and I will be made liable for payment of all charges for any and all services rendered to me by the medical providers or staff of Innovations Surgery Center; and/or
(h) file a complaint with us if you believe your privacy rights have been violated. You can contact our Privacy Official by mail at 3206 Tower Oaks Blvd., Suite 100, Rockville, MD 20852. You may also file a complaint with the Secretary of the Department of Health and Human Services. We will not retaliate against you for filing any complaint. If you have a question, inquiry or concern, you may send written correspondence to our Privacy Official at 3206 Tower Oaks Blvd., Suite 100, Rockville, MD 20852.
2. Additional Website Terms.
2.1 The Website(s) and information and resources on the Website(s) are not intended to be a substitute for medical advice for the care that patients receive from their healthcare providers. Such information and resources are provided on the Website(s) only for general informational purposes, are not a form of medical advice, diagnosis or treatment, and are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Individuals visiting the Website(s) should always seek the advice of their physician or other qualified health provider with any questions they may have regarding a medical condition. Individuals should not ignore professional medical advice or delay in seeking it because of something they have read on the Website(s). Users who visit the Website(s), including the information, services, products, materials and any other resources contained or linked thereon, are using them solely at their own risk. We do not recommend or endorse any specific tests, products, procedures, opinions, or other information that may be mentioned on the website.
2.2 If you choose to email us, you should not include confidential personal information and should never include a Social Security Number, date of birth or any insurance/financial information. The Internet and/or Website(s) are not absolutely secure.
2.3 You agree that when you sign up to receive our Newsletter(s), you consent to receive marketing related emails, promotions and offers from us.
3. Intellectual Property Ownership and Use.
3.1 You acknowledge and agree that “Innovations Surgery Center” and all of our other trademarks, logos, copyrights and any and all other intellectual property rights in all material or content contained within the Website(s), including but not limited to copyrights, shall remain at all times vested in us or, in the cases where we are using such material or content under authority from a third party, in the owner of such material or content.
3.2 We grant you the limited right to access and make use of the Website(s) as our user. However, you shall not: a) reproduce, duplicate, copy, sell or otherwise exploit the Website(s) or any image, page layout, page design, trade dress, trademark, logo or other content (“Site Content”) for any commercial purpose; b) use a robot, spider or data mining or extraction tool or process to monitor, extract or copy Site Content; c) use any meta tags, search terms, key terms, or the like that contain the Website(s)’s name or our trademarks; d) engage in any activity that interferes with the Website(s) or another user’s ability to use the Website(s); e) modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the Website(s) and the goods or services offered on the Website(s); or f) assist or encourage any third party in engaging in any activity prohibited by these Terms of Service.
3.3 You may not and shall not use, copy, distribute, or exploit any of the Site Content in any manner without our prior written permission.
3.4 All Site Content and all materials and content contained within the Website(s), including but not limited to the text, graphics, logos, icons, images, audio clips, video clips, articles, posts and data appearing on the Website(s), are owned by us, or used by us under authorization, and are protected by U.S. and foreign federal and state trademark, copyright and related laws, whether codified or at common law. No portion of the materials or content on these pages may be reprinted or republished in any form without our express written permission.
4. Infringement Notice.
4.1 We respect the intellectual property rights of others and require that our users do the same. If you believe your work has been copied in a manner that constitutes copyright infringement, or you believe your rights are otherwise infringed or violated by anything on the Website(s), please notify us by sending an email at the following address: email@example.com.
4.2 In order for us to more effectively assist you, the notification must include all of the following:
a. A physical or electronic signature of the owner of the right claimed to be infringed or the person authorized to act on the owner’s behalf;
b. A description of the copyrighted work or other right you claim has been infringed or violated;
c. Information reasonably sufficient to locate the material in question on the Website(s);
d. Your name, address, telephone number, e-mail address and all other information reasonably sufficient to permit us to contact you;
e. A statement by you that you have a good faith belief that the disputed use is not authorized by the rightful owner, its agent or the law; and
f. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the owner of the right claimed to be infringed or violated or are authorized to act on behalf of the owner.
5. Errors and Inaccuracies.
5.1 We strive to provide complete, accurate, up-to-date information on the Website(s). Unfortunately, despite those efforts, human or technological errors may occur. The Website(s) may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted, and to change or update information at any time without prior notice.
5.2 You acknowledge that the particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors and look of products offered on the Website(s).
5.3 IF YOU BELIEVE THAT A SERVICE OR PRODUCT OFFERED BY US IS NOT AS DESCRIBED, YOUR SOLE REMEDY IS TO RETURN IT TO US FOR A REFUND PURSUANT TO THE TERMS OF OUR REFUND POLICY.
6. Changes to Website(s) or These Terms of Service.
6.1 Other than as may be required by law, we reserve the right to at any time, modify or withdraw, temporarily or permanently, the Website(s) (or any part of) with or without notice to you, and you confirm that we shall not be liable to you or any third party for any modification to withdraw or withdrawal of the Website(s) or any portion of it. Innovations Surgery Center reserves the right to make changes to these Additional Terms at any time.
6.3 The Website(s) is subject to constant change. You will not be eligible for any compensation because you cannot use any part of the Website(s) or because of a failure, suspension or withdrawal of all or part of the Website(s).
7. External Sites and Resources.
We are not responsible for the availability of any website(s) owned or controlled by third-parties. We do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of any third party website(s), including (without limitation) any advertising, products or other materials or services on or available from such website(s) or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such third-party external sites or resources.
Nothing on the Website(s) constitutes a binding offer and/or to sell services and/or systems described on the Website(s) or to make such services and/or systems available to everyone and/or in your area and/or industry. We reserve the right at any time to decline to offer services, or any portion thereof, in our sole discretion. Provision of our services, if any, may be further governed by the applicable customer agreement(s) between us.
9. Online Services.
9.1 The Website(s) contains or may contain various interactive portions, such as information requests or other types of interactive features that allow you to submit information by way of and/or on our Website(s) (“Online Services”). We have no obligation to actively monitor or engage in the Online Services, but we reserve the right to do so. We are not responsible for, nor do we vouch for the accuracy of, the content that may be submitted, posted or uploaded by a user. We reserve the right, in our sole discretion, to edit, delete, or refuse to respond to user content submitted, for any reason whatsoever.
9.2 By using this Website(s), you agree that:
a. You will not email or otherwise transmit any material or other content by use of this Website that: (i) is defamatory, libelous, disruptive, threatening, invasive of a person’s privacy, harmful, abusive, harassing, obscene, hateful, or racially, ethnically or otherwise objectionable; or that otherwise violates any law; (ii) contains software viruses or any other computer codes, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (iii) infringes any person or entity’s intellectual property rights (including but not limited to, patent, trademark, trade secret, copyright or other intellectual property right).
b. You will not impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity.
c. You will not submit or transmit excessively large or inappropriate materials or content.
9.3 This Website(s) is meant for users 18 years old and over. We will not knowingly allow any user less than 18 years of age to submit any User Content to our Website(s).
10.1 WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO THE ACCURACY OF ANY INFORMATION ON THE SITE(S). THE SITE(S) IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATION. WE MAKE NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, IN RELATION TO THE SITE(S), INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY, ACCURACY, CONDITION OR COMPLETENESS, OR ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OR TRADE.
10.2 WE MAKE NO WARRANTY THAT THE SITE(S) WILL MEET YOUR REQUIREMENTS OR WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE(S) OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR BUGS OR ARE FULLY FUNCTIONAL, ACCURATE, OR RELIABLE.
11. Limitations on Liability.
WE WILL NOT BE LIABLE FOR ANY ECONOMIC LOSSES (INCLUDING WITHOUT LIMITATION LOSS OF REVENUES, PROFITS, CONTRACTS, BUSINESS OR ANTICIPATED SAVINGS) OR ANY LOSS OF GOODWILL OR REPUTATION, OR ANY LOSS OR CORRUPTION OF DATA, OR ANY SPECIAL OR INDIRECT OR CONSEQUENTIAL LOSSES ARISING OUT OF YOUR USE OF THE SITE(S); IN ANY CASE WHETHER OR NOT SUCH LOSSES WERE WITHIN THE CONTEMPLATION OF US AT THE DATE ON WHICH THE EVENT GIVING RISE TO THE LOSS OCCURRED.
YOU AGREE TO BE FULLY RESPONSIBLE FOR (AND FULLY INDEMNIFY US AGAINST) ALL CLAIMS, LIABILITY, DAMAGES, LOSSES, COSTS AND EXPENSES, INCLUDING LEGAL FEES, SUFFERED BY US AND ARISING OUT OF ANY USER CONTENT YOU POST TO THE SITE(S) AND ANY BREACH OF YOUR REPRESENTATIONS AND WARRANTIES OR THESE TERMS OF SERVICE BY YOU OR ANY OTHER LIABILITIES ARISING OUT OF YOUR USE OF THE SITE(S), OR THE USE BY ANY OTHER PERSON ACCESSING THE SITE(S) USING YOUR COMPUTER OR INTERNET ACCESS ACCOUNT.
All disputes between you and ISC will be resolved by BINDING ARBITRATION. YOU HEREBY AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract, except for matters that may be taken to small claims court. Your rights will be determined by a neutral arbitrator, NOT a judge or jury. You agree that any dispute arising out of or relating to this Agreement, including with respect to the interpretation of any provision of this Agreement or concerning the performance or obligations of ISC or you, shall be resolved by mandatory and binding arbitration submitted to JAMS in accordance with its Commercial Arbitration Rules at the request of either ISC or you pursuant to the following conditions:
(a) Place of Arbitration Hearings. Unless you elect to conduct the arbitration by telephone or written submission, an in-person arbitration hearing will conducted at a JAMS facility in your area or at a JAMS facility in or near Rockville, Maryland.
(b) Selection of Arbitrator shall be made pursuant to JAMS’ Streamlined Arbitration Rules & Procedures or JAMS’ Comprehensive Arbitration Rules & Procedures, depending on the amount of the claim as specified herein.
(c) Conduct of Arbitration. The arbitration shall be conducted by a single neutral arbitrator under JAMS’ Streamlined Arbitration Rules & Procedures. For claims exceeding $5,000.00, the arbitration shall be conducted under JAMS’ Comprehensive Arbitration Rules & Procedures Subject to the applicable JAMS procedure, the arbitrator shall allow reasonable discovery in the forms permitted by the Federal Rules of Civil Procedure, to the extent consistent with the purpose of the arbitration. The arbitrator(s) shall have no power or authority to amend or disregard any provision of this section or any other provision of these Terms of Service, except as necessary to comply with JAMS’ Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards of Procedural Fairness. The arbitration hearing shall be commenced promptly and conducted expeditiously. If more than one day is necessary, the arbitration hearing shall be conducted on consecutive days unless otherwise agreed in writing by the parties.
(d) Findings and Conclusions. The arbitrator(s) shall, after reaching judgment and award, prepare and distribute to the parties written findings of fact and conclusions of law relevant to such judgment and award and containing an opinion setting forth the reasons for the giving or denial of any award. The award of the arbitrator(s) shall be final and binding on the parties, and judgment thereon may be entered in a court of competent jurisdiction.
(e) Costs and Fees. You will be subject to a $250 filing fee to initiate an arbitration. To the extent permitted by JAMS procedures, each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration, with ISC remaining responsible for its share of costs, expenses and fees plus any costs, expenses and fees required of it under JAMS procedures.
(f) Litigation. The Federal Arbitration Act and federal arbitration law apply to this Agreement. Either party also may, without waiving any remedy under this Agreement, seek from any court having jurisdiction any interim or provisional relief that is necessary to protect the rights or property of that party, pending the establishment of the arbitral tribunal (or pending the arbitral tribunal’s determination of the merits of the controversy). We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
(g) Other. The Federal Arbitration Act and federal arbitration law apply to these Terms and Conditions.
(i) Class Action Waiver. The parties further expressly waive any ability to maintain any class action in any forum. Any arbitration, claim or other proceedings by or between you and ISC shall be conducted on an individual basis and not in any class action, mass action, or on a consolidated or representative basis. You further agree that the arbitrator shall have no authority to award class-wide relief or to combine or aggregate similar claims or unrelated transactions. You acknowledge and agree that this agreement specifically prohibits you from commencing arbitration proceedings as a representative of others. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. Any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.
14. Investigations of Violations of These Terms.
We may investigate any reported violation of these Terms of Service and take any action that we deem appropriate. Such action may include, but is not limited to, issuing warnings, removing posted content and/or reporting any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other third parties.
16. Notice for California Users.
Under California Civil Code Section 1789.3, residents of California who use this Website(s) are entitled to know that they may file grievances and complaints with: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210, or by email at firstname.lastname@example.org.
17.1 If any part of these Terms of Service shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Terms of Service and shall not affect the validity and enforceability of any of the remaining provisions of the Terms of Service.
17.3 You may send us notices or communicate with us by email at email@example.com; or write to us at Innovations Surgery Center, 3206 Tower Oaks Blvd., Suite 100, Rockville, MD 20852, ATTN: Customer Service, and include your name, mailing address and email address in the message; or calling us at 1-240-669-3134. If you send us an email or speak to/leave a message for us that asks for a response, and you do not receive a response within ten (10) business days, please send us another email/call again as we may not have received your previous email/communication. When you send e-mail to us, you are communicating with us electronically, and you agree that we may communicate with you electronically. You acknowledge that that communications by email are not considered confidential communications. Therefore, please do not send us any confidential information by email.
DATE LAST MODIFIED: May 25, 2018